Consulting Services

Consulting Services


At ComplyX, we turn healthcare compliance from a headache into a breeze. Need to get your facility licensed or figure out the maze of HIPAA, HITRUST, and 42 CFR Part 2? We’ve got it covered—no need for stress or caffeine-fueled late nights. From smoothing out investigations to whipping up easy-to-follow compliance plans, we handle the tricky stuff so you can get back to what you do best: providing awesome care.

Compliance Programs

At ComplyX, we’re here to make compliance programs both simple and effective. Our immersive, expert team is dedicated to helping your organization build a strong, practical compliance program that not only meets regulatory standards but also supports your goals.

Here’s how we can help:

  • Thorough Risk Assessment: We’ll conduct a detailed risk assessment using the 7 Elements of Compliance Framework to identify potential challenges and work with you to create strategies that protect your organization from compliance issues.
  • Customized Compliance Plan: We’ll collaborate with you to develop a tailored compliance plan that minimizes identified risks and integrates seamlessly into your operations. Our plans are designed to be practical and easy to implement, so you can stay focused on delivering excellent care. We’ll leave you with countless resources to maintain your annual requirements!
  • The 7 Essential Elements: We ensure that your compliance program covers all the crucial elements for success:
    1. Clear Policies and Procedures: Simple, straightforward policies that guide your team’s behavior and compliance efforts. Whether you already have policies that just need some TLC, or you are starting from scratch, we provide the tools and training for implementing effective policy.
    2. Dedicated Compliance Officer and Committee: We have a library of documents including Compliance Charters, responsibilities of the Compliance Officer, and much more. Our team will strategize with your leadership team, as well as any applicable Boards to “set the tone at the top” of compliance. Additionally, our consultants are available to act as outsourced Compliance Officers for your organization.
    3. Engaging Training and Education: ComplyX believes that an organization’s compliance is only as strong as it’s training program. We provide strategize on ongoing, interactive training that keeps your staff informed and aligned with your compliance goals.
    4. Open Communication Channels: No compliance program is perfect; the key to continuous improvement is creating safe, confidential ways for employees to report concerns or issues. We help organizations strategize multiple pathways to reporting for both staff and patients, as well as develop educational campaigns for awareness.
    5. Regular Monitoring and Auditing: Compliance is never ending. Routine checks to assess compliance and find opportunities for improvement are critical for managing risk. Our team is here to help develop tailored audit plans to meet your organization’s needs.
    6. Fair Disciplinary Actions: Enforcement is never easy, but consistent procedures for addressing non-compliance, ensuring that issues are handled fairly and constructively protects everyone. From policy and procedure development to navigating investigations, ComplyX has several resources to ensure transparency and fairness in your corrective action processes.
    7. Responsive Prevention Strategies: Accidents happen – our team will leave your organization with incident management strategies, reporting requirements, and much more to ensure you are keeping your compliance program on track.

With ComplyX, you’ll have the support and expertise you need to navigate compliance with ease. Let us simplify the process, manage risks, and help you achieve lasting success in your healthcare journey.

Regulatory Compliance

Getting your facility or practice licensed can seem like a maze, but with ComplyX, you’ve got a reliable guide by your side. We’re here to make the whole process as smooth and stress-free as possible.

Here’s how we help:

  • Clear Guidance: We’ll walk you through each step of the licensing process, helping you understand and meet all the state requirements with ease.
  • Application Help: From gathering all the paperwork to filling out and submitting your application, we take care of the details so you can focus on what you do best.
  • Regulatory Compliance: We make sure your operations meet all the state-specific regulations and standards, tackling any potential issues before they come up to keep things moving smoothly.
  • Custom Support: Every practice or facility has its own needs. Whether you’re starting fresh or updating an existing one, we provide personalized support tailored to your situation.
  • Ongoing Assistance: Our job doesn’t end with your application. We’re here for any follow-up or extra documentation you might need, ensuring a hassle-free path to getting licensed.

With ComplyX, navigating the licensing process is a breeze. We’ll handle the tricky parts so you can get your facility or practice up and running quickly and easily.

Trust the Experts:

  • We’ve got a solid track record of getting facilities up and running in CT, FL, GA, IN, KY, MA, ME, NH, OH, RI, and VA.
  • Specializing in behavioral health, our team has smoothly navigated the licensing process for everything from outpatient and intensive outpatient care to medication-assisted therapy, home health, and ambulatory care.
Privacy, Confidentiality, & Security

We get that keeping patient information safe is more than just a checkbox—it’s about building trust and providing great care. Our team is here to make managing privacy, confidentiality, and security as easy as possible, so you can stay on top of regulations and keep sensitive data protected.

Here’s what we offer:

  • HIPAA Compliance: We’ll help you navigate the ins and outs of HIPAA, making sure you have the right policies and procedures in place to keep patient info secure and meet all privacy standards.
  • HITRUST Certification: Ready to get HITRUST certified? We’ll guide you through the process, helping you meet the HITRUST CSF requirements and show that you’re serious about safeguarding healthcare data.
  • 42 CFR Part 2 Compliance: If you handle substance use disorder records, we’ll make sure you’re up to speed with 42 CFR Part 2. We’ll help you align with these specific confidentiality rules and keep your practices compliant.
  • Risk Assessment and Management: Spotting and managing risks is key to keeping your data secure. We’ll carry out detailed risk assessments to find potential weak spots and help you put effective strategies in place.
  • Custom Privacy and Security Solutions: Every organization is unique. We’ll work with you to create tailored solutions that fit your needs, from setting up policies to planning for incidents.
  • Staff Training and Education: Make sure your team is up to speed with privacy and security best practices. We offer training and educational programs to keep everyone informed and compliant.

With ComplyX, managing privacy, confidentiality, and security is a breeze. We’ll handle the details so you can focus on what you do best—providing top-notch care.

Investigations

At ComplyX, we make handling investigations straightforward and stress-free. Whether you’re looking to set up a solid process, train your team, or need an unbiased investigator, we’ve got you covered.

Here’s how we can help:

  • Investigation Process Development: We’ll work with you to create a smooth and effective investigation process that fits your organization. Our goal is to make sure you have a clear and fair system in place for tackling any issues that come up.
  • Training for Investigators: Give your team the tools they need with our easy-to-follow training programs. We cover everything from interviewing techniques to handling evidence, so your investigators are ready to handle any situation with ease.
  • Independent Investigator Services: Sometimes, you need a fresh pair of eyes. Our independent investigators step in to take on complex or sensitive cases, providing objective and professional insights to help you move forward.

With ComplyX, managing investigations becomes a lot simpler. We’re here to make sure you’ve got everything you need for fair, effective, and hassle-free investigations.